Frequently Asked Questions
Everything you need to know about shopping with Kroger Michigan Rewards.
How do I earn rewards on my fashion purchases?
Every time you shop our apparel and accessories collections while logged into your account, you earn points automatically. These points can be redeemed for discounts on future fashion orders or at participating Kroger fuel stations.
What is your return policy for clothing and footwear?
We offer a 30-day return window for all unworn items with original tags attached. Simply initiate a return through our online portal to receive a prepaid shipping label.
How long does shipping take within Michigan?
For our Michigan-based customers, we offer expedited local shipping. Standard orders typically arrive within 2-3 business days, while express options are available for next-day delivery.
Do you provide a size guide for your apparel brands?
Yes, each product page features a detailed 'Size & Fit' guide. We include measurements in inches and centimeters, along with fit recommendations based on customer feedback.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Kroger Pay. You can also apply your digital coupons and rewards balance directly at checkout.
Are the designer items authentic?
Absolutely. Kroger Michigan Rewards only sources directly from authorized distributors and brand partners to ensure that every piece of clothing and accessory is 100% authentic.